Every alder product is covered by our Feel Good Guarantee.
Returns & Exchanges
We get that online shopping occasionally = the wrong size or the wrong fit, so we are happy to offer free 60-day exchanges and 45 day returns on all apparel. Accessories (hats, waterbottles, totes, notebooks) are final sale. At this time, we're not able to refund shipping costs.
See our policy for full details.
We currently ship to the US & Canada. Orders take 1-2 business days to process before they are shipped. You’ll receive a shipping confirmation email that includes your tracking number once your order has left our warehouse in Canada. Please note changes cannot be made to your order once confirmed.
Read our shipping policy here.
Please be advised that due to COVID-19, all carriers are experiencing unprecedented delays due to safety measures put in place + increased demand. We are unable to guarantee standard shipping time at this time. If your order has not been received within 30 days, please email us at hello@alderapparel and we'll ship a new package.